Personal data

  • Our commitment to your privacy

Le Hameau des Lacs is committed to protecting your privacy and ensuring that your visit to our website is completely secure.

If you have any questions or problems regarding our privacy policy or its application, please contact our Privacy Officer or the French Data Protection Authority (Commission nationale de l'informatique et des libertés).

  • Security of your personal data

To maintain the security of your personal data, we use SSL protocol with 128-bit encryption or higher for the transmission of confidential information. This is the technology used by banks, governments and sites such as eBay and Amazon to transmit confidential information.

The information in our system is only accessible by authorised employees of Le Hameau des Lacs. Our employees are required to adhere strictly to our policy and any breach of this policy will result in termination of employment and, where appropriate, legal action.

  • Use of your personal data

We only use your personal data to provide you with the products and services you request. This includes using your data to carry out transactions or to send you subsequent communications. Credit card numbers are only used to process payments and are not used for any other purpose.

We may also use your personal data in a way which does not allow you to be identified or allow third parties to contact you, but which allows us to identify certain general criteria concerning the users of our website (for example, we may inform third parties of the number of registered users, the number of unique visitors, and the pages which are visited most frequently).

  • Sharing your personal data

We do not sell or rent your identity or your personal data. We do not sell or rent our mailing list to external service providers.

Le Hameau des Lacs will not disclose your personal data to the authorities unless required to do so by law, search warrant, court order, subpoena, or fraud investigation.

Le Hameau des Lacs will only share your information with third parties for the purpose of providing you with the services and products you request. All third parties are expressly prohibited from using your personal data except to provide you with these services and are required to respect the confidentiality of your data.

  • Collection of your personal data

Le Hameau des Lacs only saves the personal data required to access and use our services. This personal data includes in particular the following information: first and last name, email address, telephone number, and other payment processing information as well as document creation data. Upon your request, we will delete your personal data.

  • Document preparation and data confidentiality

The information you provide when you prepare your document on our website is treated as strictly confidential. For your protection, please provide a valid email address that does not block emails from Hameau des Lacs. To change your password, you must use the email address associated with your account. We do not communicate passwords by telephone.

  • Statistics

We work with third-party statistical networks such as Google Search and Bing. These statistical networks use cookies and GIF files to collect anonymous data relating to your use of this site.

We remind you that this unsubscription is only an unsubscription from targeted statistics.

  • GDPR

Le Hameau des Lacs is responsible for processing the data you provide. Le Hameau des Lacs complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the General Data Protection Regulation - GDPR).