J‑1 Meetch Refund Guarantee: Book with total peace of mind

Booking with us for the first time? Worried about cancellation conditions?
The Meetch Guarantee is made for you.

For 4% of your stay – that’s €16 for a €400 chalet – you get a full refund up to the day before arrival.

Meetch covers all life’s unexpected events:

• Health: illness, accident, hospitalisation for you or a close relative
• Transport: breakdown, accident or theft of your vehicle
• Work: redundancy, transfer, holidays cancelled by your employer
• Family: separation, bereavement, exam summons
• Home: water damage, burglary before departure
• Even if one participant cancels: the entire booking is refunded

No excess, refunded within 48 hours once Meetch receives your claim.
(100% of the stay excluding booking fees and the cost of the guarantee)

→ See all covered situations

How to add it?

Add the Meetch Guarantee in one click when booking online.
It applies to everyone listed on the contract.

Need to cancel?
1. Inform Eric at the campsite at 05 65 67 41 82
2. Submit your claim in 5 minutes on the Meetch website within 5 days
3. You’ll be refunded within 48 hours

Le Hameau des Lacs, a family‑run campsite for over 20 years.
Any questions? Eric will answer you personally.