Cancellation and Interruption Insurance

Le Hameau des Lacs offers a cancellation and interruption insurance as an optional add-on when booking your stay.
Our partner MEETCH commits to reimbursing all or part of the stay to clients who have subscribed to the cancellation insurance, if they must cancel or interrupt their stay for reasons beyond their control.

Here are some guaranteed cases by Meetch insurance

• Serious illness or accident
• Cancellation of one of the people accompanying you
• Separation
• Obtaining a job / professional relocation / termination of employment contract
• Cancellation or modification of holidays by the employer (including for self-employed individuals)
• Severe damage to your vehicle
• Theft in your accommodation or of your identity documents
• etc. . .

With no excess, you are reimbursed 100% (excluding administrative fees and insurance costs)

Find all guaranteed cases by the insurance here: Meetch General Conditions

Subscription modalities

The MEETCH insurance must be subscribed and paid for at the time of booking and is valid for people registered on the reservation contract.
Its cost is 4% of the stay price (excluding administrative fees and tourist taxes).

Reimbursement modalities

An unexpected event before your departure? A claim forces you to return before the scheduled date?

Inform the campsite immediately.
Then, to be reimbursed for the sums paid in case of cancellation or unused nights in case of interrupted stay, declare the claim to MEETCH within 5 days by connecting here: https: //le-hameau-des-lacs. claim. meetch. io/travel

Once the complete file is received, you are reimbursed within 48 hours.